Last Updated: March 2026.
At 1836 Wellness, we believe in transparency. Below is our complete refund and cancellation policy for all services.
Refundable if cancelled before the blood draw has been completed — full refund minus a $50 administrative fee. Rescheduling before the draw is always free, no penalty. Non-refundable once your blood draw has been completed — lab processing begins immediately and cannot be reversed.
Refund terms for treatment programs are outlined in the treatment enrollment agreement provided during your results consultation. Generally, unused portions of treatment programs may be credited toward future services. Once medication has been dispensed or compounded, that portion is non-refundable. Your care team will review all terms with you before enrollment.
Cancel anytime with 30 days written notice. No refunds for the current billing month.
Email hello@1836wellness.com with your name and the service you'd like to discuss. Our team will review your request and respond within 2 business days. Approved refunds are processed within 5–7 business days and credited to your original payment method.