Last Updated: July 2026.
At 1836 Wellness, we believe in transparency. Below is our complete refund and cancellation policy for all services.
If your 125-Marker Executive Panel does not reveal a single actionable finding beyond your standard annual physical, we will refund your service fees in full when requested within 30 days of your results consultation. This guarantee is an exception to the standard policy below. Medication and dispensed pharmacy costs are excluded and non-refundable once dispensed.
Refundable if cancelled before the blood draw has been completed — full refund minus a $50 administrative fee. Rescheduling before the draw is always free, no penalty. Non-refundable once your blood draw has been completed — lab processing begins immediately and cannot be reversed.
Refund terms for treatment programs are outlined in the treatment enrollment agreement provided during your results consultation. Generally, unused portions of treatment programs may be credited toward future services. Once medication has been dispensed or compounded, that portion is non-refundable. Your care team will review all terms with you before enrollment.
Cancel anytime with 30 days written notice. No refunds for the current billing month.
Email hello@1836wellness.com with your name and the service you'd like to discuss. Our team will review your request and respond within 2 business days. Approved refunds are processed within 5–7 business days and credited to your original payment method.